In times when industries are working to keep pace with technological advancement, Radhakrishnan Arikrishna Perumal, Principal Software Architect and AI specialist, has played a key role in driving innovation within the insurance sector.

With a career spanning over 22 years, Perumal is helping insurance companies explore new way to harness the power of Artificial Intelligence (AI) and cloud computing. His work is about keeping up with change, it’s about navigating through it.

A Smarter Insurance Future

From AI-driven claims automation to next-generation fraud detection systems, Perumal has led initiatives aimed at reducing processing times, improved accuracy, and mitigated risk across the insurance value chain. His expertise lies in deploying scalable cloud architectures and intelligent systems that ensure agility, security, and resilience for modern insurers.
Perumal has two of his patented innovations- An AI based behavioural biometric Authentication for E-commerce and a Next Gen AI behavioural biometrics for E-commerce. These are patented solutions that fortify cybersecurity by using user behaviour patterns for authentication while offering an extra layer of protection in a digitized insurance landscape.

New Delhi [India], June 14: Ethical AI and cloud innovations are transforming the insurance industry, driven by leaders who combine technical expertise with a strong sense of responsibility. Radhakrishnan Arikrishna Perumal is one such leader – a Principal Software Architect at Anchor General Insurance Agency in Frisco, Texas, with over 22 years of experience in enterprise software architecture and AI-driven transformation. Throughout his career, Perumal has spearheaded large-scale projects across insurance, healthcare, and finance, leveraging cloud computing and intelligent automation to modernize critical systems. Notably, he led the development of an AI-powered fraud detection platform at Anchor General that has saved the company millions of dollars by thwarting fraudulent claims. In this exclusive TechBullion interview, Perumal shares insights into his career journey, innovative projects, research contributions, and the philosophy guiding his work at the intersection of ethical AI and insurance technology.

You’ve authored several books on AI, cloud computing, and insurance. What drives your writing?

Perumal: Sharing applied knowledge is at the core of my mission. I’ve authored 16 technical books, including:

• AI-Powered Claims Processing and Fraud Detection in Insurance
• Engineering Intelligent Insurance Systems
• Architecting the Future: Innovations in .NET, ReactJS, and Cloud Systems

These works are designed to bridge the gap between academic AI theory and enterprise execution. They’re widely cited by developers, architects, and IT leaders. I also regularly publish peer-reviewed research (indexed by Scopus) on explainable AI, zero-trust architecture, and Azure scalability.

In times when Radhakrishnan Arikrishna Perumal is a Texas-based Principal Software Architect and AI researcher whose 22-year career spans insurance, finance, and healthcare. As Principal Architect at Anchor General Insurance Agency in Frisco, he has led major digital transformations in enterprise software and claims processing. Industry reports note that his AI-driven solutions have modernized critical systems across insurance, healthcare, and finance, reducing losses and improving efficiency. Perumal’s leadership in ethical AI is widely recognized: “Technology must be intelligent, ethical, and scalable,” he says, reflecting a philosophy that guides his work. In recent years he has focused on building AI-powered fraud detection and claims automation platforms that have saved his company millions by thwarting fraudulent claims.

As Principal Architect at Anchor General, Perumal spearheaded an AI-powered fraud detection platform that “saved the firm millions of dollars in fraudulent claims.” This system leverages machine learning and behavioral analytics to identify suspicious claims in real-time. Such breakthroughs exemplify his hands-on impact, as he deploys cloud-native microservices, Azure-based pipelines, and advanced .NET architectures to modernize legacy insurance systems. Industry observers note that his projects have yielded measurable gains, cutting claim processing times dramatically and boosting fraud-identification accuracy, setting new benchmarks for operational efficiency in U.S. insurers. Colleagues emphasize that Perumal’s work is problem-driven: “For me, architecture is more than just code. It’s about solving real human problems at scale,” he explains in a recent profile.

Patents, Publications, and Technical Leadership

Perumal has translated his innovations into patented technology. He holds two international AI patents – an Indian patent for behavioral biometric authentication and a UK patent for an innovative inventory management device – reflecting his blend of research and practical engineering. These inventions underpin features like adaptive fraud prevention and predictive supply-chain automation, illustrating how academic ideas become industry tools. He is also an active IEEE Senior Member, a recognition of sustained contributions to computing and engineering.
An author of over eight technical books, Perumal has made significant contributions to the global AI knowledge base. His titles include AI-Powered Claims Processing and Fraud Detection in Insurance, Engineering Intelligent Insurance Systems, Azure Architecture Unleashed, and Architecting the Future: Innovations in .NET, ReactJS, and Cloud Systems. Developers and IT leaders worldwide reference these works. Dr. Sundaravadivazhagan of Multimedia University observes that Perumal’s publications “provide a rare combination of technical rigor and visionary insight”.

Radhakrishnan Arikrishna Perumal is a Principal Software Architect at Anchor General Insurance (Frisco, TX) and a globally recognized leader in AI-driven enterprise architecture. With over two decades of experience (23 years in software and cloud architecture he has pioneered innovative AI and cloud solutions in the insurance, healthcare and finance sectors. He holds multiple patents in AI-based security and supply chain systems, has authored numerous peer-reviewed papers and technical books (including "AI Powered Claims Processing and Fraud Detection in Insurance"), and is an IEEE Senior Member. His contributions have earned top industry honors (e.g., the 2024 International Iconic Researcher Award in AI and Insurance) and media recognition as a thought leader in global AI and architecture. He is also a sought-after conference keynote and mentor, having trained hundreds of IT professionals and collaborated with academic institutions on ethical AI initiatives.

Key Profile Highlights:

• Technical Leadership: Principal Software Architect at Anchor General Insurance (since 2018), leading enterprise digital transformation with Azure/.NET microservices and AI/ML solutions.

• Global Experience: 22+ years driving complex IT projects across the US, Europe, and Asia in insurance, healthcare, and finance.

• Authorship & IP: Author of 16+ technical books on AI, cloud, and insurance systems, and holder of patents in AI security and supply-chain management.

• Professional Distinctions: Senior Member, IEEE (for contributions to computing) and recipient of multiple innovation awards (e.g., 2024 International Iconic Researcher).

• Thought Leadership: International conference keynote, editorial board member, and industry speaker. Recognized for merging technical vision with business impact – credited with saving organizations millions through AI-powered insurance solutions.

Collectively, Perumal’s background reflects sustained leadership and innovation in AI and enterprise architecture. His career achievements and global impact align with the